E-Rostering Service Desk Assistant
Harrogate, United Kingdom
Harrogate and District NHS Foundation Trust
of the e-Rostering system and associated modules, including Safecare,ESRgo,TimeClocksand Medics on Duty. Theyare responsible for undertaking all system configuration, support, training, data analysis and reporting to maximise the benefits and ensure it is fit for purpose and supportsoptimumand efficient staffing requirements. You will be inputting … data into the central e-Rostering system, so you must be able to maintain accuracy and have an eye for detail. You will be answering the phone and support requests from managers and users. You will be expected to provide excellent customer service and help the users get the … user requests are responded to. Provide administration support for new user and department migrations to the system. Assist with the accurate maintenance of system data and troubleshooting of issues/errors. Responsible for the preparation and distribution of daily and ad-hoc reports. To collect and prepare activity data More ❯
Employment Type: Permanent
Salary: £24169.00 a year
Posted: