4 of 4 Permanent Microsoft Jobs in Harrogate

recovery processes Supporting system resilience and ensuring compliance with Cyber Essentials Plus and best practice standards Automation & Improvement Designing and implementing automation solutions using Microsoft Power Platform Streamlining manual processes and improving data flow through workflows, integrations and light scripting Supporting the development of secure, efficient digital systems across ...

written and verbal, in order to be able to liaise with internal and external contacts at all levels Effective use of the telephone and Microsoft Office packages - including email, word and excel Ability to work under pressure Good attention to detail HOURS OF WORK The Company's standard working ...

someone with IT support experience who is keen to develop their technical skills further. Training support will be provided, including assistance in achieving Microsoft certifications. Technical Support Analyst - Key Responsibilities Act as the first point of contact for customer technical support queries. Communicate with customers to understand, diagnose … helpdesk role with hands-on experience using a ticketing system to log, update, and manage support requests in line with SLA requirements. Understanding of Microsoft environments, including: Microsoft Server Operating Systems, Windows 11, and Microsoft 365. Technically minded with strong troubleshooting and problem-solving skills. Excellent communication ...

user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. … role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers ...