3 of 3 Permanent Service Delivery Jobs in Harrogate

on call allowance The Senior Engineer role is a hands-on technical position where you'll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You'll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. … complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks. As a senior member of the team, you'll be expected to work autonomously, coach and support other engineers, and help shape … escalation point for complex technical issues across customer environments. Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting. Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation. Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations. Coach and More ❯

.Project Manager - TSA 18 Month Fixed Term Assignment Carve Out - Demerger - Procurement - Transition Service Agreement - TSA About Redcentric Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud, Collaboration and Cyber Security, designed and delivered by our own highly skilled teams from our privately owned, UK based … end-to-end TSA governance and delivery. Act as the primary point of contact between the two companies, Redcentric MSP and Data Centres. Lead, manage and co-ordinate the delivery of commitments to DC under the TSA, involving liaison with multiple functional teams in MSP. Monitor service delivery, SLAs, costs, and timelines. Escalate and resolve disputes or … termination notices. Ensure alignment with broader separation agreements. Change & Communications Lead Purpose: Manage stakeholder communication and change impact. Responsibilities: Communicate TSA timelines, changes, and risks. Support handover to permanent service providers. Manage expectations across both organizations. Plan for Exit Purpose: Plan and execute exit from the TSA. Responsibilities: Define and track exit milestones. Coordinate cutover activities and decommissioning. Other More ❯

on call allowance The Senior Engineer role is a hands-on technical position where you'll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You'll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery a click apply More ❯