2 of 2 Permanent Microsoft 365 Jobs in Harrow

the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line … and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work More ❯

the main responsibility, please see the attached the Job Description and Person Specification. Person Specification Education and Qualifications Essential Educated to degree level or equivalent technical qualification e.g. in Microsoft (MCP), Cisco (CCNA), or qualified by experience. Knowledge and Experience Essential Significant experience working in an ICT Service Management … environment. Significant experience in use of a Service Desk application for the management of IT incidents. Sound knowledge of the following technical products; Windows, Active Directory Microsoft Office 365, NHSmail & Microsoft Outlook, McAfee or equivalent anti-virus software, Networking standards e.g. TCP/IP, BitLocker/McAfee Endpoint, HP Printers. Skills, Abilities and Attributes Essential Active More ❯