2 of 2 Permanent Continuous Improvement Jobs in Hartlepool

Product Specialist – ITSM Platform

Hiring Organisation
NEC Software Solutions
Location
Hartlepool, England, United Kingdom
Hartlepool office. There will be occasional travel to customer sites and NEC Offices. In this role you’ll engaged with the design, configuration, and continuous improvement of our ITSM platform, ensuring it underpins world-class ITIL-aligned services for our business and customers. You’ll work closely … India). Stakeholder Collaboration: Work closely with ITIL process owners and business stakeholders to deliver an end-to-end ITIL-aligned service. Continuous Improvement: Suggest and implement strategies for service improvement based on business priorities. Vendor & Partner Management: Build and maintain relationships with internal teams ...

Change, Configuration & Release Analyst

Hiring Organisation
NEC Software Solutions
Location
Hartlepool, England, United Kingdom
external IT systems from planned to emergency. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement. Key Responsibilities: Review and validate change requests and impact assessments. Host and document change-related calls. Coordinate with internal teams and external departments. ...