2 of 2 Permanent Continuous Improvement Jobs in Hartlepool

Change, Configuration & Release Analyst

Hiring Organisation
17918
Location
Hartlepool, Durham, United Kingdom
external IT systems from planned to emergency. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement. Key Responsibilities: Review and validate Change requests and impact assessments. Host and document Change-related calls. Coordinate with internal teams and external departments. ...

Service Desk Manager

Hiring Organisation
17918
Location
Hartlepool, Durham, United Kingdom
contractual/business needs for each service and solution implemented Awareness of the business priorities, objectives and drivers to implement continual service improvement strategies Work very closely with the Service Delivery Manager (Service Management) and Head of Service Delivery to ensure a full ITIL aligned … organisation s and our customers businesses. An ability to think critically about systems and to make adjustments as needed following a continual improvement approach. The ability to manage time effectively while setting the tone for the team through leadership. Ensuring that all processes used by the service desk ...