1 of 1 Permanent Social Skills Jobs in Hartlepool

of contact for client organisations, building trusted relationships with local and central government partners. Ensure client requirements are understood, interpreted, and consistently delivered to a high standard. Provide clear communication and reporting to both internal stakeholders and external partners. Quality & Compliance Ensure strict adherence to compliance requirements, contractual obligations, and regulatory frameworks. Drive continuous improvement in service quality through monitoring … shaping of operational strategy in line with organisational goals. Support transformation projects and new service implementations. Provide insights and recommendations to senior leadership on performance trends and opportunities. Key Skills & Experience Proven experience in a senior operational leadership role, ideally within government services, public sector contracts, or similar regulated environments. Strong track record of managing managers and … large, diverse teams. Demonstrable experience in client relationship management, particularly with government or public sector partners. In-depth understanding of quality management, compliance frameworks, and operational performance metrics. Excellent communication, negotiation, and influencing skills. Strong problem-solving and decision-making capability with a focus on outcomes. A collaborative leadership style, with the ability to inspire and engage teams. What We More ❯