1 of 1 Permanent Social Skills Jobs in Hartlepool

by errors within the IT Infrastructure and applications. This may be proactive or reactive. The successful candidate will show the ability to problem solve, have good written and verbal communication skills with the ability to be influential and persuasive and work collaboratively with business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and … specific documentation. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Qualifications Essential skills: Excellent interpersonal and communication skills. Self-motivated. Flexibility in approach. Ability to work under pressure. Excellent customer facing and influencing skills. Ability to make decisions and take ownership. Experience using service management … logging tools. Excellent knowledge of MS Excel. Must be eligible for UK Security Clearance Desirable skills: Previous experience in a Problem Management environment is advantageous. ITIL Foundation Accreditation is desirable. Experience of the ISO 20000 Service Management Standard would be a benefit. Technical background would be of benefit. Additional Information We pride ourselves in offering an excellent benefits package More ❯