1 of 1 DemandTrendPermanent Billing Jobs in Hatfield

At Affinity Water, we're looking for a highly skilled Application Specialist to join our Retail team as a Subject Matter Expert (SME) in our billing application and CRM systems. This is an exciting opportunity for someone who thrives on solving complex problems, improving critical business systems, and making a tangible difference in customer experience. You'll play a key … role in ensuring the smooth operation, integration, and evolution of our billing and customer platforms - particularly HiAffinity - as well as shaping how we manage data, automation, and system upgrades. About Us Affinity Water is the UKs largest water-only supplier, providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a mission to redefine … make better use of water and safeguard the local environment now and in the future. What you'll be doing: Act as the go-to expert for our HiAffinity billing system and CRM, advising on best practices, enhancements, and system risks. Lead on the design, implementation, testing, and ongoing improvement of key operational systems. Collaborate closely with Technology, Transformation, Customer More ❯