4 of 4 Permanent ITIL Jobs in Hatfield

system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can More ❯

support What youll need Demonstrable experience of managing software & system updates and patches, using SCCM/Intune/WS1 The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now too ling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges More ❯

documenting and validating requirements and business processes Proven experience with business and operating models, for example GIS operating model Familiarity with industry frameworks and best practice processes, for example ITIL Strong stakeholder engagement and facilitation skills, including workshops and process mapping Thorough understanding of data management principles - data governance, data quality management and data security practices Ability to translate business More ❯

the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯