Customer Experience Director
- Hiring Organisation
- Jobleads-UK
- Location
- Hatfield, England, United Kingdom
managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication … work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. ...