1 of 1 Permanent Impact Assessments Jobs in Hatfield

Investigate failed deployments directly in SCCM/Intune Own and resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory report) to Service Management/Customer (Hardware and Software) What youll need The successful candidate will represent the Evergreen Service as an SME and will be responsible for … technically understanding Microsofts roadmap of Windows and Office Pro Plus Feature Releases. Translating these changes into Hardware and Application impact assessments and presenting recommendations to our customers will be a major responsibility of the Evergreen SME role. Other important aspects of the role will focus on incident management, (where the Evergreen SME will be responsible for 3rd line More ❯