2 of 2 Permanent Problem Management Jobs in Hatfield

2nd Line Analyst (Patch Management) Location: Hatfield/Milton Keynes/Nottingham Hours: 37.5 per week Location: Full time on Computacenter site (Milton Keynes, Nottingham or Hatfield) Role Type : Permanent Additional comments: Ideally you should already be Security Cleared, if not the ability to undertake vetting. The Patch Management service helps customers ensure their End User devices as … well as their Servers are patched and security compliant. We achieve this by maintaining the latest patch level on a monthly/quarterly bases. Patch Management also provide a software deployment service to ensure all customers core applications are on the latest/supported version. Our goal is to provide users with the best possible upgrade experience, and we … achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team . Patch Management is a global service delivered from the UK, India, and South Africa locations. What youll do Manage customers security p atch ing and s oftware d eployment requirement according to the agreed contract and More ❯

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned … can implement such tools to our customers in a standard and repeatable basis at the required level of quality. What youll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company processes to ensure … ServiceNow platforms with excellent communication skills. Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc). Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and More ❯