Senior Client Operations Manager
- Hiring Organisation
- CCP
- Location
- Hatfield, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £48,000 - £50,000 per annum
team responsible for delivering onboarding across markets Drive continuous improvement by identifying bottlenecks and implementing scalable, efficient processes Manage onboarding as a core operational project, ensuring timelines, quality, and client experience are consistently delivered Collaborate cross-functionally (Commercial, Product, Marketing, Customer Support) to streamline workflows and improve outcomes Track … performance using data and KPIs, using insights to refine onboarding and operational processes Act as the key point of accountability for onboarding delivery globally Communicate progress, risks, and outcomes clearly to senior stakeholders Lead workshops and planning sessions to align teams and drive execution Embed best practices in project ...