2 of 2 Permanent 1st Line Support Jobs in Havant

Overview Our client is seeking a 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire. Responsibilities Answering calls and responding to tickets from customers. Provide remote support to resolve problems that the customer is facing relating … highly beneficial toward your application. Application & Contact Should you have any questions or wish to apply please contact Clear IT Recruitment Limited. Job Title: 1st Line IT Support Engineer - 5342 Job Reference: 5342 #J-18808-Ljbffr ...

ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team and/or Infrastructure Team when needed Complete company … annum , depending on experience, location, technical capability, and certifications. This specification is suitable for a junior to intermediate First Line Support professional supporting users across Microsoft 365, desktop, laptop, mobile, and network environments. If you receive suspicious outreach claiming to be from us, please contact ...