IT Help Desk Support - 1st Line - 19169
- Hiring Organisation
- Manpower
- Location
- Havant, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £29,250 per annum
prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team and/or Infrastructure Team when needed Complete company-provided training to be fully equipped ...