2 of 2 Permanent SLA Jobs in Havant

learn new technologies. Flexible and adaptable in a fast-paced environment. Performance Measures First-time fix rate. Ticket resolution times. Customer satisfaction scores. SLA compliance. Accuracy of ticket documentation and updates. Benefits Competitive salary. Company pension scheme after three months. Annual leave entitlement. Training and career development opportunities. Hybrid working ...

customer, integration, development, and external technical teams to validate configurations, resolve issues, and coordinate future software releases. Maintain and support server infrastructure to meet SLA requirements and coordinate hardware and software builds with onsite technicians. Create and manage customer address directories and provide ad hoc reports, tools, and utilities ...