2 of 2 Permanent Microsoft 365 Jobs in Havering

escalation point for 1st and 2nd Line IT Support staff, providing technical expertise and mentoring where required. Support and maintain Windows-based environments, Microsoft 365, and core infrastructure services. Investigate, diagnose, and resolve complex hardware and software issues affecting both PCs and Apple Mac devices. Administer … support Microsoft 365 services for staff and students. Support and maintain the College's telephony environment, including IP telephony, smartphones, and wireless communication technologies. Assist with the deployment, configuration, and management of devices and software using tools such as SCCM and Jamf Pro. Support printing and copying ...

where appropriate, ensuring timely resolution. Provide cover for the IT Service Desk and other Systems Engineers when required. Systems Administration Support and administer Office 365 for staff and students. Deploy and manage software on PCs and Macs using SCCM and Jamf Pro. Support college telephony systems, including wired … equipment relocations across campus. Participate in college-wide projects and contribute to continuous improvement. Essential Requirements Technical Skills Windows 10 installation & troubleshooting Office 365 administration PC hardware support IP telephony (hardware & software) Interactive whiteboards/smartboards SCCM and/or Jamf Pro Minimum 3 years' hands ...