2nd Line Support
- Hiring Organisation
- Reed
- Location
- Romford, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £200.00 - £225.00 per day, Inc benefits
contract starting in Mid-November. Key Responsibilities Provide 1st and 2nd line IT support to staff across multiple school sites. Troubleshoot hardware, software and Microsoft-related issues. Manage and resolve service desk tickets within agreed timescales. Support Windows environments, Active Directory, DNS, DHCP and Group Policy. Assist with system … issues where required. Essential Skills Previous experience in a 1st/2nd Line Support, IT Support Engineer or ICT Support role. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory DNS & DHCP Group Policy (GPO) Print Management Hyper-V/Virtualisation Excellent troubleshooting and customer ...