1 of 1 Permanent Customer Service Jobs in Hebburn

operations while gaining real-world experience in networking and cyber security within a supportive, growth-focused environment. If you’ve mastered the basics of service desk support and want to move beyond password resets into real infrastructure engineering — this is your next step. Responsibilities: Managing and resolving IT support … practices and security monitoring Escalating and working alongside senior infrastructure engineers Ideally you will have: Approx 1 year experience in a 1st Line/Service Desk role Strong troubleshooting mindset and customer service skills Experience with laptop builds and user administration Genuine interest in infrastructure, networking ...