5 of 5 Permanent Customer Experience Jobs in Hemel Hempstead

to join our team. In this role, you will serve as a 3rd line resource within the NOC, responsible for providing technical direction, troubleshooting, and leadership to enhance the customer experience for both CAE's internal and external clients. This will be achieved by: Support - The NOC Senior Engineer will play a key role in the Problem Management … Identifying and implementing opportunities for Continual Service Improvement for key services through effective Problem Management and NOC best practise activities. Reviewing documentation and working with other teams to ensure customer satisfaction. Training and Skills enablement -A focal point for development across the NOC, pushing new skills and services into the team while acting as mentor using personal development, pushing … to deliver the strategic requirements of the business. As a NOC Senior engineer within CAE you will work across the main technologies of our core strategic vendors. Travel to customer sites may be required on an ad hoc basis. If you're ready to make a real impact in a dynamic, customer-focused environment, apply today and take More ❯

Some of your duties will include: - Developing and implementing comprehensive web marketing strategies to drive online sales - Generating reports, analysing performance data and developing actionable sales strategies - Improving user experience by ensuring a seamless and high-quality customer experience - Collaborating with industry specialist sites to ensure seamless integration of systems - Working closely with the product management team More ❯

security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description To provide procurement category subject matter expertise, to develop and implement Procurement category strategies that will deliver sustainable competitive advantage Globally/Regionally within the … relationships with existing Suppliers that leverage spend to reduce costs whilst delivering innovation and benefit to our business. Develop new strategic relationships with new suppliers and partners to meet customer needs and requirements. Lead cost management exercises to identify waste and drive immediate savings in external costs. Identify opportunities to exploit economies of scale (group leverage, standardization, normalisation of … suppliers etc.) Working with key stakeholders to gain an in-depth understanding of the industry and related business models is essential. The role is critical in driving improved customer experiences and reducing risk through the supply base within the categories. The role is not exhaustive, and the Company may require you from time to time to undertake other reasonable More ❯

play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this … role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation of issues and resolutions. • Ensure excellent customer experiences by managing queries with empathy and professionalism. Essential Requirements: • A … strong problem-solver with analytical skills and a proactive mindset. • Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information. • Knowledge or experience in any of the following areas is advantageous: • Accounting, ERP, or Business Management Software systems. • SQL scripting, databases (SQL Server, MySQL), and associated tools. • REST API, EDI, and other integration technologies. More ❯

play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this … role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation of issues and resolutions. • Ensure excellent customer experiences by managing queries with empathy and professionalism. Essential Requirements: • A … strong problem-solver with analytical skills and a proactive mindset. • Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information. • Knowledge or experience in any of the following areas is advantageous: • Accounting, ERP, or Business Management Software systems. • SQL scripting, databases (SQL Server, MySQL), and associated tools. • REST API, EDI, and other integration technologies. More ❯