7 of 7 Permanent ITIL Jobs in Hemel Hempstead

a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction p... More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

troubleshooting - Minimum CCNP Certification or suitable industry experience Cisco Security configuration and troubleshooting - Minimum CCNP Security (or on trackable path) or suitable industry experience ITIL/Change management or similar process experience. Fluent in English (written and spoken) DESIRED EXPERIENCE Configuration and troubleshooting experience of other Cisco related Security products More ❯

mentoring and team development skills. Demonstrable experience delivering against KPIs and SLAs. Experience acting as an escalation point for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of … . Excellent communication, stakeholder management and client-facing skills. Commercial awareness and ability to balance service excellence with operational efficiency. Recognised accreditations (MCPs, CompTIA, ITIL). Full UK driving license and willingness to travel between several sites. More ❯

a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers, Active Directory, networking … SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support the IT Service Delivery … key stakeholders within 7 days. • Accurately record, update and document service requests, problems and change requests using the ITSM system. • Support the implementation of ITIL ITSM processes and act as a permanent member of Technical Change Board. • Mentor IT Support Engineers to improve their knowledge and skills and manage the More ❯

a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers, Active Directory, networking … SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support the IT Service Delivery … key stakeholders within 7 days. • Accurately record, update and document service requests, problems and change requests using the ITSM system. • Support the implementation of ITIL ITSM processes and act as a permanent member of Technical Change Board. • Mentor IT Support Engineers to improve their knowledge and skills and manage the More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯