Technical Support Specialist
- Hiring Organisation
- Recruitment Helpline Ltd
- Location
- Hemel Hempstead, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
credentials. You will work closely with customers, installation partners and product development team building a detailed understanding of SaaS platforms, connected devices and IoT technology. Ultimately you will become someone our customers trust to take ownership of their issues and explain technical information clearly. Key Responsibilities: Acting … take ownership of assigned issues Desirable. Experience using help-desk or ticketing platforms such as Zendesk, Freshdesk, Odoo or Jira Exposure to IoT products, connected devices, mobile application support or 4G/network connectivity troubleshooting Experience within door entry, access control, CCTV, security systems or building technology Experience writing ...