Service Manager
- Hiring Organisation
- Sopra Steria
- Location
- Hemel Hempstead, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
clients. Act as the primary point of contact for client engagement, reporting and feedback. Ensure services meet agreed SLAs, KPIs and compliance requirements. Support onboarding and offboarding of services and clients. Drive continuous improvement initiatives and service maturity uplift. Collaborate with internal teams to support major incidents and service changes. ...