Incident and Change Manager
- Hiring Organisation
- Sopra Steria
- Location
- Hemel hempstead, United Kingdom
Incident and Change Manager to oversee the day-to-day delivery of services within our Aerospace, Defence and Security business. You’ll combine people leadership, service management and operational delivery, helping teams provide a consistent, high-quality service that meets client expectations.Working closely with senior service, technical operations … Hemel Hempstead office, with office attendance required five days a week.What you'll be doing:Managing the day-to-day delivery of Incident Management, Change and Release activities, ensuring client Key Performance Indicators and service expectations are consistently achieved.Planning and allocating resources across incidents and changes, including managing rotas ...