2 of 2 Permanent Customer Service Jobs in Henley-on-Thames

Employer description: TruOffice are and outsourced IT managed service provider (MSP), based in Henley on Thames, London and services areas surrounding those locations. As a small firm ourselves, we take care of our customer’s needs personally. One-to-one attention means we take the time to understand what our clients’ business (and personal) motivations are, what their … customers can run a successful business. Overview: We are seeking a driven individual to fill a pivotal role within our team. If you're passionate about delivering the best customer service and enjoy the challenges of working in a dynamic role, then you could be just who we're looking for. You'll work closely with a great … a wide variety of projects. You'll be a key member of our team at the forefront of our technical support lines. Responsibilities: Provide first line support to technical customer queries via phone, email and face-to-face contact. Monitor, investigate and resolve issues where possible. Prioritise and allocate incidents and tasks subject to client SLA's. Ensure all More ❯

such as Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be an excellent communicator driven delivering outstanding customer service and support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st/ More ❯