2 of 2 Permanent Customer Service Jobs in Hereford

purpose is to carry out metering tasks including those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team. Key responsibilities & accountabilities Install, maintain, remove and replace all types of metering equipment. Commission … inspections on installations. Undertake remote testing of metering equipment Investigate high consumption complaints and resolve queries with customers. Investigate dangerous occurrences and resolve customer problems. Work on non-standard and other Distribution Business’ equipment. Carry out work on installations. Check and inspect work undertaken by the team for quality ...

join our team in Hereford, you will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction. Responsibilities: Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business). Build … relationships based on regular contact with key decision makers within your high value clients business. Ensuring regular customer site visits and deliver a high level of customer service. Manage and Resolve Escalations: Take full ownership of all customer escalations, ensuringtimely, effective, and professional resolution. Regular team working ...