1 of 1 Permanent Microsoft 365 Jobs in Hereford

IT Helpdesk Support Apprentice

Hiring Organisation
QA
Location
Hereford, Herefordshire, United Kingdom
Employment Type
Full-Time
Salary
£17,000 - £19,000 per annum
start or develop a career in cloud computing, IT support, and digital technologies. As a first point of contact for customers, you'll support Microsoft 365, Azure, and cloud-based applications while gaining hands-on experience in a professional environment. You'll learn how to troubleshoot technical … career in cloud and IT services. Responsibilities: Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management Create and manage user accounts, permissions, password resets, and Microsoft ...