3 of 3 Permanent Microsoft 365 Jobs in Herefordshire

will be doing - Own and resolve escalated incidents from the First Line Support team in line with agreed SLAs. - Troubleshoot hardware, software, networking, identity, Microsoft 365 and cloud-service issues. - Carry out root-cause analysis for recurring problems and implement practical, lasting fixes. - Provide clear, professional updates … customers and deliver an excellent support experience. - Support Windows endpoints and servers, Active Directory, Microsoft Entra ID, Microsoft 365, networking equipment and security services. - Complete installations, upgrades, maintenance and project work across customer environments. - Maintain accurate ticket notes, technical documentation and knowledge-base articles. - Proactively monitor ...

Training + Progression + Pension + 32 Days Holiday + Benefits Ross-on-Wye Are you an IT professional with experience in Power Platform, Microsoft 365, general IT Support, SharePoint and Intune, looking for a varied role where you can drive business-wide automation projects while retaining … through Power Apps, Power Automate, SharePoint and Power BI solutions. Working closely with the IT Manager, you will be responsible for developing and maintaining Microsoft 365 services, managing device estates through Intune, and supporting the ongoing adoption of modern workplace technologies. You will also help improve security ...

Power BI. You will own the development and maintenance of modern workplace solutions within a cloud-first organisation. The role also involves administering Microsoft 365, Entra ID, Exchange Online and Intune, plus providing 1st/2nd line IT support across UK and international offices while delivering governance ...