2 of 2 Permanent Microsoft 365 Jobs in Herefordshire

start or develop a career in cloud computing, IT support, and digital technologies. As a first point of contact for customers, you'll support Microsoft 365, Azure, and cloud-based applications while gaining hands-on experience in a professional environment. You'll learn how to troubleshoot technical … career in cloud and IT services. Responsibilities Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed. Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management. Create and manage user accounts, permissions, password resets, and Microsoft ...

hands-on experience while working towards a recognised Level 3 IT qualification. You'll receive ongoing support from experienced engineers, developing practical skills across Microsoft technologies, networking and customer support in a fast-paced MSP environment. What You'll Do: Provide 1st line IT support via phone, email … remote support tools Troubleshoot hardware, software and Microsoft 365 issues Assist with setting up laptops, desktops and mobile devices Create and manage user accounts within Active Directory and Microsoft 365 Log and update support tickets, ensuring excellent customer service Support system installations, upgrades ...