Senior Service Desk Analyst
Hereford, Herefordshire, England, United Kingdom
IMT Resourcing Solutions
term partnerships. As part of their continued growth, they’re looking for a Senior Service Desk Analyst to take on 3rd Line responsibilities while also contributing to solution design, project delivery, and technical consultancy. This is a role where your technical expertise will be valued, and your future development will be actively supported. Key Responsibilities: Providing 3rd Line … support across a broad range of technologies Acting as a technical escalation point within the service desk team Visiting customer sites for more complex support issues or project work Collaborating on the design and deployment of new solutions across client infrastructure Supporting cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted: