Technical Support Engineer
Hertford, Hertfordshire, England, United Kingdom
Glenelly Recruitment Solutions
articulate complex technical concepts to non-technical users in a clear and concise manner. · Hands-on experience with tools like JIRA, Zendesk, SQL, and familiarity with cloud technologies (AWS, Azure, etc.). · Ability to work independently, while also collaborating effectively with cross-functional teams to resolve issues and improve service quality. · A strong passion for customer success, delivering high … quality support and ensuring a positive experience for all customers. Desirable · Certifications such as Microsoft Certified: Windows Server or Microsoft Certified: Azure Administrator are a plus. · ITIL Foundation or higher qualification is highly desirable, with experience implementing ITIL best practices for service management. · Experience with Azure, including tools like Entra/Intune, is an advantage. · A strong understanding More ❯
Employment Type: Full-Time
Salary: Competitive salary
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