2 of 2 Permanent Customer Service Jobs in Hertford

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced … IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior … Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. More ❯

Security Service & Maintenance Engineer Locations - Oxford, Berkshire, Hertfordshire, London, Kent, Surrey, Hampshire, Buckinghamshire (Multiple roles available) Salary - £35,000 - £40,000 (depending on your systems experience) Job Type - Full time Summary - Peopleforce Recruitment are delighted to be supporting the expansion of an established independent electronic security specialist who specialise … in the installation, integration, design, service, support and maintenance of CCTV, Access Control and Intruder Alarm systems. This business has been delivering exceptional experience to it's customers since 2000 and are looking to expand their teams across the South East due to a high demand in work and … They host a variety of engaging company events, including lively summer parties and more, fostering a strong sense of community and camaraderie. Key Responsibilities Service, maintain, and repair security systems including CCTV, Access Control, and Intruder Alarms. Conduct routine maintenance and emergency call-outs as scheduled. Diagnose and rectify More ❯