2nd Line IT Engineer
- Hiring Organisation
- EC Appointments Ltd
- Location
- St. Albans, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
including Exchange Online, Teams, SharePoint and OneDrive Support software deployments, operating system upgrades and routine maintenance Assist with backup solutions, disaster recovery processes and business continuity planning Support Mobile Device Management (MDM) and endpoint management solutions Security & Compliance Apply security updates and software patches Assist in monitoring … refreshes and technology rollouts Work with third-party suppliers to resolve technical issues Customer Service Deliver professional and friendly support to colleagues across the business Keep users updated throughout the lifecycle of support requests Produce technical documentation and user guides where appropriate Provide occasional user training on new systems ...