Privileged Access Analyst
- Location
- Hatfield, England, United Kingdom
Together, we manage the secure access platforms used by internal service and delivery teams to connect to customer environments, including Privileged Access Management, CyberArk, Citrix and MOVEit. What you’ll do Provide operational support across Windows Server, VMware and associated infrastructure in central and customer environments. Complete health checks … platform lifecycle activities. Investigate incidents methodically, identifying whether issues relate to an application, operating system, server or network. Develop your knowledge of CyberArk, Citrix and MOVEit, progressively taking ownership of day-to-day operational activities. Work within ITIL incident, problem and change processes, contributing to root-cause analysis ...