Service Delivery Manager
- Hiring Organisation
- TALENT TREND RECRUITMENT LTD
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £75,000 per annum
term client relationships, ensuring contractual commitments are met, and delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities … through to resolution. Track outstanding actions and drive them to completion. Identify opportunities to enhance existing services and support account growth. Develop and present commercial proposals aligned to customer requirements. Drive continuous process improvement to enhance service quality and operational efficiency. Candidate Profile To be successful in this role ...