centre systems, including Amazon Connect. Strong background supporting platforms like ServiceNow and OpenText. Solid SQL/database expertise (SQL Server, PostgreSQL, MySQL). Familiarity with GDPR, PII handling, and datasecurity best practices. A strong technical foundation with a collaborative, solutions-oriented approach. Knowledge of ITIL v3 for incident and problem management. If this role is for you More ❯
communication. Supporting the Head of Finance & Business Support by maintaining accurate and up-to-date records, both paper and electronic Supporting the Head of Finance & Business Support by entering data accurately into databases and systems Provide first-line technical support to the staff team and volunteers with troubleshooting and resolving issues in a timely manner Assist with the set … supply and return of equipment, configuration of equipment for starters & leaver Support the Head of Finance & Business support with the management of user accounts, permissions, and access control, ensuring datasecurity Keep the email directory up to date Maintain an up-to-date inventory of IT assets and office equipment Support the head of finance with supplier procurement More ❯
