8 of 8 Permanent ITSM Jobs in Hertfordshire

Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

system updates and patches, using SCCM/Intune/WS1 The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now too ling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and workload . Leverage your technical expertise and collaborate More ❯

deskside and remote support across Windows, Mac, iOS, and Android devices. Diagnose and resolve hardware, software, and application issues. Log, track, and manage incidents, problems, and changes in the ITSM system. Identify recurring issues and implement long-term solutions. Manage user lifecycle processes (Starter, Mover, Leaver), including account setup and access. Patch and update devices to meet security and compliance More ❯

developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

you will be a great team player, have excellent communication skills and be able to focus on serial number/asset tracking. Processing components and devices on SAP, ServiceNow, ITSM accordingly updating SAP Raising RMA's whilst being aware of any financial implications regarding timeframes etc. Despatching all vendors warranty parts back to them Managing all queries within SLA (error More ❯

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by … upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms. Perform patch testing and maintenance along with monitoring the performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with company procedures. Ability to adapt quickly to dynamic team environments … scale ServiceNow platforms with excellent communication skills. Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc). Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and More ❯

Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM, App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards More ❯

practices Report progress to stakeholders, providing regular updates and dashboard development Lead a team of ServiceNow developers, analysts and admin support Ensure high-quality, scalable and secure solutions across ITSM, ITOM, HRSD, CSM and other modules Promote adoption of ServiceNow and look for ways to continuously develop and improve the integration and automation Professional qualifications We are looking for someone More ❯