Service Improvement Manager
- Hiring Organisation
- CCA Recruitment Group
- Location
- Hertfordshire, England, United Kingdom
subject matter expert on department processes to inform and guide future changes. Conduct reviews and workshops to optimise operations and ensure compliance and risk management standards are met. Develop and maintain process documentation and knowledge management content. What Experience We’re Looking For Experience with process improvement … methodologies (e.g., Lean, Six Sigma). Strong project management and business change skills. Ability to gather and validate requirements and support change readiness. Experience in business process management, including mapping and standards. Experience with AI deployment is desirable. Excellent presentation skills, both creating and delivering content. Confidence working ...