1 to 25 of 38 Permanent Microsoft 365 Jobs in Hertfordshire

across EMEA operations. The Infrastructure Support Engineer will develop broader infrastructure and cloud engineering skills and gain exposure to infrastructure and cloud technologies, including Microsoft 365, Azure, servers, and endpoint management, while contributing to ongoing improvement initiatives. Key Responsibilities User & Infrastructure Support • Act as a primary point … contact for IT support issues, handling a high volume of 1st and 2nd line tickets across end-user devices, Microsoft 365, networking, collaboration tools, and workplace technology. • Escalate complex issues to the senior engineer where required, providing clear diagnostics and context. • Provide support to users across multiple ...

automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here; they … actually be doing Owning inbound incidents and requests in HaloPSA - triaging, prioritising and resolving as many as possible at first contact Day-to-day Microsoft 365 administration: accounts, licences, mailbox permissions, Teams and SharePoint requests Troubleshooting Windows 10/11 endpoints, printers, and everyday connectivity issues ...

oversee the day-to-day operation of the Service Desk while acting as the senior technical escalation point for complex infrastructure, cloud, and Microsoft 365 issues. The role combines hands-on technical expertise with team leadership and project delivery across a varied client base. Key Responsibilities Lead … within a growing, market-leading IT and cyber security provider. Genuine progression opportunities as the business continues to scale. Exposure to varied projects across M365, Azure, networking and security. Supportive, close-knit team environment with investment in ongoing training and certifications. Competitive salary, dependent on experience. ...

outcomes for customers. This is a senior, client-facing role where youll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. Youll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. … emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What youll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft ...

customers. This is a senior, client-facing role where you’ll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You’ll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. … technologies, ensuring you remain at the forefront of the modern workplace landscape. What you’ll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft ...

documented, and ideally automated, so it never comes back. What you'll actually be doing Owning escalated incidents through to resolution - servers, networks, M365, endpoints - and performing root-cause analysis so issues stay fixed Windows Server and infrastructure work: Active Directory, GPO, file services, hybrid Entra ID environments Intune … work - device compliance, application deployment, security baselines Resolving complex NinjaOne monitoring alerts and contributing to smarter alert thresholds and remediation scripts Delivering project work: M365 migrations, Intune rollouts, client onboardings, infrastructure upgrades Mentoring 1st line engineers - reviewing escalations, coaching diagnostic technique, improving the quality of the whole desk Feeding Hudu ...

hospice environment. The Junior IT Assistant will help provide hands-on support across the Hospice, assisting with everyday technical queries, setting up equipment, supporting Microsoft 365 users, and learning how to maintain the Hospice’s IT systems under the guidance of the Head of IT & Systems. … responsible for: Providing first-line technical support to staff and volunteers, helping to resolve common hardware, software, printer, and account issues. Supporting users with Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and Office applications. Assisting with the setup, deployment, configuration, and maintenance of laptops, desktops, phones ...

team. This is a hands-on project delivery role , rather than a BAU support position. You’ll be responsible for delivering infrastructure, networking and Microsoft cloud projects for customers, taking projects from technical scoping and design through to implementation, migration, documentation and handover. You’ll work across multiple customer … delivery completed remotely or from the office and occasional travel to customer sites when required. What you’ll be doing Delivering infrastructure, networking and Microsoft cloud projects end-to-end Technical scoping, discovery and requirements gathering Implementing and migrating Microsoft 365 and infrastructure solutions Producing solution ...

users dealing with 1st and 2nd line tickets Escalating issues to the Senior Engineer when required 30% project work - migrations, cyber security etc. Microsoft 365 … administration tasks The Person Experience within 1st/2nd line role or similar Experience with Azure AD and Entra ID Experience with M365 services Commutable to Hemel Hempstead Reference Number: BBBH26449 Keywords: IT Support, 2nd line, 1st line, 1st/2nd line, Azure AD, Intra ID, M365, Microsoft 365 ...

Computacenter AG & Co. oHG is seeking a senior consultant to lead customer engagements involving Microsoft 365 solutions in Hatfield, UK. The successful candidate will collaborate with architects and engineers to design and deliver complex solutions, while also mentoring junior team members. Applicants should have extensive experience … Microsoft 365, strong communication skills, and relevant technical certifications, contributing to our consultancy practice's growth and customer satisfaction. #J-18808-Ljbffr ...

resolved by first-line support Diagnose and resolve hardware, software, operating system and application issues Troubleshoot networking, printer, telephony and remote access problems Support Microsoft Windows desktop environments and Microsoft 365 applications Install, configure and maintain desktops, laptops, mobile devices and peripherals Maintain accurate documentation within … service desk system Assist with the administration and maintenance of the firms' servers, network and cloud infrastructure Support Active Directory and Microsoft Entra ID user administration Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive Support software deployments, operating system upgrades and routine ...

performing Digital Team while working closely with senior stakeholders across the business. You'll be responsible for identifying opportunities to modernise processes, implementing innovative Microsoft-based solutions and delivering a portfolio of digital transformation projects that support the organisation's ambition of becoming a digitally enabled leader within … working and deliver innovative technology solutions that create tangible business benefits. You'll be responsible for leading the Digital Team, driving adoption of Microsoft technologies and ensuring digital initiatives align with wider business objectives. Key Responsibilities Develop and deliver the organisation's digital transformation strategy and roadmap. Lead, mentor ...

senior onsite technical lead and primary point of contact for school staff. Mentor and support Level 1 Technicians and Apprentices. Troubleshoot Microsoft 365, Windows Server, Active Directory and networking issues. Support classroom technology, AV equipment and end-user devices. Investigate and resolve infrastructure issues including switches … service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft 365 (Exchange Online, Teams & SharePoint) Active Directory & Group Policy Networking (Switches, VLANs & Wi-Fi) Hardware diagnostics and repairs Backup technologies such ...

supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support … system improvements Delivering excellent customer service across the business We're looking for someone with · Commercial IT Support experience (1st or 2nd Line) · Microsoft 365 and Windows support experience · Active Directory experience would be advantageous · Excellent communication and customer service skills · A genuine passion ...

supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support … system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion ...

users Logging, updating and resolving support tickets Troubleshooting PCs, laptops, keyboards and other hardware Resolving software, login, password and licensing issues Supporting Microsoft 365 and Windows users Setting up laptops, PCs and user accounts Managing access, permissions and passwords Escalating more complex issues when required Delivering friendly … LOOKING FOR Commercial IT support, service desk or helpdesk experience Experience working with a ticketing system Confident troubleshooting of end-user hardware and software Microsoft 365 and Windows knowledge Strong communication and customer-service skills A logical, calm and helpful approach Active Directory experience would be advantageous ...

outcomes for customers. This is a senior, client-facing role where youll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. Youll a... WKCL1_UKTJ ...

outcomes for customers. This is a senior, client-facing role where youll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions click apply for full job details ...

Experience of, or exposure to, any of the following would be advantageous: Microsoft Windows operating systems Microsoft 365/Office 365 Active Directory Basic networking principles Hardware installation and troubleshooting Apple Mac devices A full UK driving licence would be beneficial due to occasional ...

deliver enterprise-level IT support, cybersecurity, strategic consultancy and technology solutions, with a strong focus on reliability, security and exceptional customer service. As a Microsoft Solutions Partner and an organisation accredited to ISO27001 standards, they are committed to helping businesses innovate and transform through technology. Joining the team offers … workstation deployment, device builds and user provisioning within a fast-paced MSP or multi-client environment. Key Responsibilities Build and configure Windows devices using Microsoft Intune and Windows Autopilot. Provision and manage user accounts within Active Directory and Microsoft 365. Configure and support endpoint security, compliance policies ...

Line support across the ICT infrastructure estate. Act as the escalation point for complex incidents, service requests and technical issues. Monitor, maintain and support Microsoft cloud and on-premise infrastructure. Perform infrastructure maintenance, upgrades and patching to ensure systems remain secure and compliant. Troubleshoot and resolve complex infrastructure issues … passionate about improving services through automation and continual improvement. You'll have: Demonstrable experience in 2nd and 3rd Line Infrastructure Support. Strong experience supporting Microsoft 365, Windows Server, Azure and Intune. Excellent PowerShell scripting skills, with experience automating operational tasks. Experience with Microsoft Power Automate ...

external vendors when necessary to resolve complex issues. To be successful in this role you must have the following skills Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft 365 ...

configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge ...

based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including firmware, RAID … ESXi management Firewall configuration (SonicWall, WatchGuard, Fortinet, or DrayTek) Enterprise-grade server hardware (Dell, HPE, or similar) Strong knowledge of Windows client OS and Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint, Intune, MFA, SSO). Solid understanding of IP networking, VLANs, and wireless setups; experience with ...

users dealing with 1st and 2nd line tickets Escalating issues to the Senior Engineer when required 30% project work - migrations, cyber security etc. Microsoft 365 … administration tasks The Person Experience within 1st/2nd line role or similar Experience with Azure AD and Entra ID Experience with M365 services Commutable to Hemel Hempstead Reference Number: BBBH26449 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline ...