Service Desk Engineer (1st/2nd Line)
- Hiring Organisation
- GR Consulting
- Location
- Hatfield, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
Line support to internal users. Logging, managing, and resolving tickets through the Service Desk. Troubleshooting hardware and software issues across desktop environments. Supporting Microsoft 365 applications including Outlook, Teams and SharePoint. Managing users, permissions, and access via Active Directory. Working closely with senior engineers to escalate … offer visa sponsorship. Key Words : 1st Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting ...