2 of 2 Permanent Problem Management Jobs in Hertfordshire

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

ordinate improvements, developments and updates to the many systems HCL use. Support the Senior IT Engineer with a range of activities including hardware management, security reporting, providing user support and training on the many systems HCL use. Ensure continuous improvement is always made through the IT HCL uses, that … streamlines workflows and benefits internal teams whilst supporting HCL’s overall business objectives. MAIN AREAS OF RESPONSIBILITY Technical Support & Problem Management: Working alongside the IT Manager and Senior IT Engineer prioritising the resolution of technical support requests, ensuring prompt and efficient incident resolution. Implement best practices for incident ...