support across Windows 10/11, macOS, iOS, Android, and enterprise applications. Manage incidents using SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem & Azure AD). Lead rootcauseanalysis and problem management processes. Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery. Mentor junior engineers and ensure SLA compliance across service More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
approach to identifying and resolving more complex risks and issues Anticipates and raises highly complex risks and issues to enable them to be mitigated Defines problem statements, and supports rootcauseanalysis for risks and issues Follows set development path for their role/specialism Takes the initiative to develop skills and knowledge by identifying (and agreeing More ❯
Dual UK national with British citizenship Ability to gain UK Security Clearance - Essential Experience in quality assurance, preferably in electronic engineering Hands-on knowledge of QA tools like 8D, RootCauseAnalysis, and DMAIC Understanding of the product development lifecycle Strong analytical skills - able to use Excel, SAP QM, and document management systems For immediate consideration, please More ❯
per annum 8% Bonus, Excellent Pension, 33 Days Holiday, BUPA, Dental Skills: Engineering degree, 8D problem solving, APQP, AS9100 & ISO9001 standards, FMEA, Strong drawings interpretation, Configuration management, Rootcauseanalysis At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that future aircraft power systems will More ❯
documentation, and technical reports. Carry out integration of missile and launcher subsystems into full system configurations. Conduct trials and proving activities to demonstrate system design integrity. Support defect investigation, rootcauseanalysis, and integration of test equipment. Define requirements for test and trials equipment, and assist in deployment during test phases. Engage with design teams to resolve … . Proficiency with tools such as DOORS and commercial lab test equipment. Understanding of data buses (e.g., MIL-STD-1553) and technical interface protocols. Experience or interest in data analysis using Python or similar scripting languages. Benefits Up to £2,500 annual bonus (dependent on company performance) Pension contributions up to 14% combined (employer + employee) Paid overtime available More ❯
a strong understanding of quality processes and methodologies. You will be responsible for ensuring that all products meet the highest industry standards, using your expertise in techniques such as RootCauseAnalysis (RCA), 8D problem solving, and DMAIC. Your ability to conduct thorough investigations and implement effective corrective actions will be pivotal in maintaining and enhancing product More ❯