with any logged IT related incident when called upon working to resolve service requests within agreed SLA. • Take ownership of incident management and problem analysis for major incidents to implement permanent fixes with the aim of restoring service as soon as possible and ensuring rootcauseanalysisMore ❯
with any logged IT related incident when called upon working to resolve service requests within agreed SLA. • Take ownership of incident management and problem analysis for major incidents to implement permanent fixes with the aim of restoring service as soon as possible and ensuring rootcauseanalysisMore ❯
and administration for core Wintel infrastructure (Windows Server, Active Directory, related technologies). Diagnosing and resolving complex incidents and problems (Level 3 support), performing rootcauseanalysis, and implementing preventative measures. Managing system changes through established change control processes, ensuring proper validation and documentation. Contributing to the More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Jumar Solutions
and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver rootcauseanalysis and implement preventative solutions. Maintain technical documentation and ensure handover to 1st/2nd line teams. Collaborate across teams and More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake rootcauseanalysis with technical teams where required Collaborate with other teams (where required) to ensure efficient remediation and resolution Facilitate meetings both More ❯
will include: Act as a first point of contact for critical equipment breakdowns, ensuring minimal impact on scientific activity. Carryout on-going system performance analysis based upon error logs, live run interventions and root-causeanalysis & trending of errors to mitigate their re-occurrence. Assist in More ❯
will include: Act as a first point of contact for critical equipment breakdowns, ensuring minimal impact on scientific activity. Carryout on-going system performance analysis based upon error logs, live run interventions and root-causeanalysis & trending of errors to mitigate their re-occurrence. Assist in More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
changing environments Direct and manage regional resources during complex incidents and drive communication with customers and suppliers through to resolution, including supporting any subsequent rootcauseanalysis What we are looking for Excellent understanding of the complexity of data centers with demonstrable management experience Extensive knowledge and More ❯
and Regulatory bodies, preparing and presenting at technical quality audits. Promote a culture of continuous improvement in safety, quality, cost, and customer service, including rootcauseanalysis and implementation of corrective actions. Support and drive conformance to asset maintenance strategies and enhance digital and data processes to More ❯
more complex risks and issues Anticipates and raises highly complex risks and issues to enable them to be mitigated Defines problem statements, and supports rootcauseanalysis for risks and issues Follows set development path for their role/specialism Takes the initiative to develop skills and More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
law and quality specifications for the geographies within your remit Capability and willingness to travel across different countries and projects Experience in investigations, auditing, rootcauseanalysis and reporting What we offer you An agile company culture with short decision-making paths and plenty of opportunities to More ❯
tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical More ❯
tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical More ❯