Customer Resolutions Advocate
- Hiring Organisation
- Zellis
- Location
- Watford, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers … Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well ...