2 of 2 Permanent Service Desk Support Analyst Jobs in Hertfordshire

Action for Children is hiring a Service Desk Analyst to support staff at our Watford offices on a hybrid basis. You will provide professional technical assistance via face-to-face, phone, ticketing and email channels, helping colleagues and partner organisations resolve incidents and requests. The role … requires strong communication, organisational skills and prior service desk experience in a Microsoft environment, with a customer-focused mindset and a collaborative approach to problem solving. #J-18808-Ljbffr ...

leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues. The ideal candidate will have strong communication skills and a solid understanding of ITIL processes. Responsibilities include troubleshooting IT problems, logging incidents … ITSM tool, and coordinating service requests. A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications. This contract role offers a diverse work environment. #J-18808-Ljbffr ...