4 of 4 Permanent Software Licensing Jobs in Hertfordshire

improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field support, device provisioning, software licensing, telephony, and peripherals within a multi-vendor, outsourced environment. You will ensure these customer-facing services deliver measurable business value, meet agreed … improvement across the wider IT function. What you'll need to succeed Proven experience managing end-user workplace services (service desk, devices, telephony, printers, software licensing, etc.) Experience managing services in multi-vendor, managed service, or outsourced environments Strong knowledge of IT asset management best practices Excellent stakeholder ...

Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure smooth transition of new or changed services into operations. Drive adoption of automation for service improvement. Front Office Services You Will … Service Desk & end-user support Desktop, laptop & tablet provisioning/repair Software asset management & licensing Mobile phone services Peripherals & accessories support Printing/scanning services Telephony provisioning & support SIAM & Governance Integrate processes across internal teams and external suppliers. Ensure all vendors adhere to standards and governance frameworks. Collaborate ...

Responsibilities: Manage delivery of front office IT services including end-user support and incident management Oversee hardware lifecycle: procurement, deployment, maintenance, and repair Manage software licensing, compliance, and asset tracking Support mobile devices, telephony, printing, and end-user equipment Build strong relationships with stakeholders and align services … ensure compliance with policies Promote a customer-focused, service ownership culture Skills and Qualifications: Experience delivering end-user IT services (service desk, devices, software, etc.) Experience in multi-vendor or outsourced environments Knowledge of IT asset management best practices Understanding of ITIL and SIAM frameworks Experience in incident, problem ...

improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field support, device provisioning, software licensing, telephony, and peripherals wit click apply for full job details ...