11 of 11 Permanent User Experience Jobs in Hertfordshire

line with ITIL best practices Monitor and report on service performance against SLAs and KPIs Drive continuous improvement of service desk processes, tools and user experience Act as an escalation point for complex or high-priority incidents Collaborate with infrastructure, applications, and security teams to resolve issues efficiently … processes, procedures, and known errors Manage and maintain a fleet of Audio-Visual equipment across national and international sites Key technical skills/experience required: Proven experience in IT support or service desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience ...

line with ITIL best practices Monitor and report on service performance against SLAs and KPIs Drive continuous improvement of service desk processes, tools and user experience Act as an escalation point for complex or high-priority incidents Collaborate with infrastructure, applications, and security teams to resolve issues efficiently … processes, procedures, and known errors Manage and maintain a fleet of Audio-Visual equipment across national and international sites Key technical skills/experience required: Proven experience in IT support or service desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience ...

DevOps, data/metadata/knowledge platforms, and AI/ML and analysis platforms. Our focus is on creating a next‐generation data experience for GSK’s scientists, engineers, and decision‐makers, increasing productivity and reducing time spent on “data mechanics.” We are seeking an experienced Director, Molecule Design … outcomes. Team Leadership & Development: Build, mentor, and lead a high‐performing team of Product Managers and Senior Product Managers, fostering a culture of innovation, user‐centricity, accountability, and continuous professional growth. AI/GenAI Portfolio Leadership & Modernisation: Drive the strategic direction for leveraging Generative AI, LLMs, and autonomous ...

processes Lead internal stakeholders and super users Service Delivery Oversee IT operations alongside MSP Manage incidents, escalation, and service performance Ensure consistent, high-quality user experience Supplier & Budget Management Manage MSP and vendors, ensuring SLA delivery Own IT budget, cost control, and supplier performance Projects & Transformation Lead … standards Own policies, risk mitigation, and disaster recovery planning About You A hands-on IT leader comfortable operating at both strategic and technical levels. Experience IT leadership (IT Manager level+) Professional services experience preferred Strong MSP and supplier management Delivery of complex IT projects and change Technical Skills ...

strategic growth. This role focuses on digital performance, data, and systems rather than content creation. Key Responsibilities Manage and optimise the College website, improving user experience and conversion across key admissions entry points. Own and develop the College CRM, ensuring accurate data capture, segmentation, reporting, and GDPR compliance. … Integrate website, CRM, and marketing platforms to create a seamless enquiry journey. Monitor and improve website performance, enquiry quality, landing pages, and digital user journeys. Implement and manage tracking, analytics, and attribution systems. Analyse audience behaviour, market trends, and campaign performance to identify growth opportunities. Produce actionable reports ...

ensuring systems operate efficiently and meet business needs. Work will be delivered in line with ITIL processes, with strong emphasis on service quality and user experience. Close collaboration will take place with Product Owners, Business Analysts and third-party providers. Key Responsibilities Advanced application support will be delivered across … GDPR-compliant data management maintained at all times Input provided into product roadmap and future system enhancements What youll bring Candidates will demonstrate strong experience across Oracle ERP environments and application support. Essential experience: Around 5 years experience with Oracle E-Business Suite R12 Functional knowledge including ...

escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior … Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business ...

guidelines. Live agile values, principles and approaches. Be a role model. Provide technical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Solus, who are owned by Aviva … repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including ...

guidelines. Live agile values, principles and approaches. Be a role model. Provide technical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Solus, who are owned by Aviva … repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including ...

following policies and guidelines. Liveagile values,principlesand approaches. Be a role model. Providetechnical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Who are Solus? Solus, who are owned … repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including ...

C++ Senior Software Engineer required with Microsoft Visual C++ or MSVC experience ideally with OpenGL or other rich GUI knowledge required to join a large team. You will work towards … ownership of a design from requirement specification through to verified software including extensive test and verification. Requirements Excellent C++ fluency and experience. OpenGL, GUI, UX or HCI exposure using C and C++. Microsoft Visual Studio experience ideally up to 2022 or 2026 versions. Scripting languages such as Python, PowerShell ...