Senior Service Desk Analyst - Hull
- Hiring Organisation
- Principal IT
- Location
- Hessle, East Riding of Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £35000/annum
Senior Service Desk Analyst - £33,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They … clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding ...