2 of 2 Permanent Customer Experience Jobs in High Wycombe

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). Defence sector experience. Active DV clearance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes Accomplished at modelling ...

their resilience to phishing, social engineering and other user-targeted cyber threats. This is an excellent opportunity for someone who enjoys combining cyber security, customer engagement, reporting and service improvement in a fast-paced and growing cyber security business What you’ll be doing? Manage the onboarding … resolve service-related issues efficiently and effectively. Provide regular updates to customers, manage expectations and maintain strong working relationships. Support service reviews and customer meetings, presenting findings and recommendations in a clear and professional manner. Contribute to the ongoing improvement of Security Awareness and Human Risk Management services. What ...