Assistant Optimisation and Personalisation Manager
high wycombe, south east england, united kingdom
Lorien
The difference you’ll make: You’ll be obsessed about improving our customers’ experiences. Establish customer pain points through the detailed analysis of our customer journeys, analysing user research, customer surveys, web browsing behaviour and more. Collaborating with stakeholders to ensure all activities are compliant and mitigate any risks. Work with our external partner to build, QA & deliver … role: Passionate about delivering a customer centric approach with an analytical mindset. Experience of delivering a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research, customer surveys and web/digital analytics. UX and CX understanding and awareness of key digital principles. It would also be nice for More ❯
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