8 of 8 Permanent Analytical Skills Jobs in the Highlands

support functions, they are looking to appoint a Reporting & Digital Transformation Analyst to join their established team. This is an excellent opportunity for an analytical and digitally minded professional to play a key role in improving business reporting, data quality and digital processes across the organisation. The Role ...

part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Experience working in a Service Desk, Incident Management, Monitoring, Technical Support or IT Operations environment. Good understanding of IT service management principles, including … service restoration. Ability to assess and prioritise operational issues, make sound decisions and remain effective when working under pressure. Strong communication and stakeholder management skills, with the ability to provide clear updates, handovers and escalation information. Good analytical and problem-solving skills, with the ability to interpret ...

inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceExperience in Incident Management, Knowledge Management, Service Management, or Service Integration within complex multi-supplier IT environments.Strong understanding of SIAM principles, supplier governance … good understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills, with the ability to create and maintain high-quality knowledge articles, support documentation, and management information.Excellent stakeholder management skills ...

part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience Experience in a Shift Lead, Team Lead, Major Incident, Service Desk, Technical Operations or similar operational leadership role. Strong knowledge of IT service … Ability to assess risk, impact and priority, make sound decisions and remain effective under pressure during service-impacting events. Excellent communication and stakeholder management skills, with the ability to provide clear updates, briefings, reports and handovers. Strong analytical and problem-solving skills, combined with good knowledge ...

part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience A background in IT or cybersecurity (or a strong desire to grow in this field). Analytical thinking and a problem-solving … mindset. Familiarity with incident, problem, or change management. Understanding of security principles and best practices. Strong communication and multitasking skills. Nice-to-Have Skills: Experience with SIEM tools (e.g., QRadar, Splunk, Microsoft Sentinel). Knowledge of TCP/IP and common cyber threats (phishing, malware, DDoS). Certifications like ...

with PQQs, client questionnaires, framework submissions and presentation materials using accurate and evidence-based data. About You We are looking for someone who is analytical, organised and comfortable working with data from different areas of a business. You should have: Strong data analysis and reporting skills. Experience using Power … particularly Excel. Strong attention to detail and a focus on data accuracy. The ability to organise information and manage multiple reporting deadlines. Good communication skills and confidence liaising with different departments. An interest in digital transformation, process improvement and developing more efficient ways of working. The ability to present ...

shift handovers. Identify emerging risks, service impacts, and recurring issues, escalating where required. Support continuous service improvement by identifying trends and process enhancements. Skills & Experience Experience within Service Desk, Technical Support, or a similar operational environment. Strong understanding of Incident Management, Event Monitoring, and escalation processes. Ability to assess … priorities, make decisions under pressure, and coordinate responses to critical incidents. Excellent stakeholder communication and relationship management skills. Strong analytical and problem-solving abilities. Experience using ticketing systems, monitoring tools, and Microsoft Office applications. ...

shift handovers. Identify emerging risks, service impacts, and recurring issues, escalating where required. Support continuous service improvement by identifying trends and process enhancements. Skills & Experience Experience within Incident Management, IT Operations, Service Desk, Technical Support, or a similar operational environment. Strong understanding of Incident Management, Event Monitoring, and escalation … processes. Ability to assess priorities, make decisions under pressure, and coordinate responses to critical incidents. Excellent stakeholder communication and relationship management skills. Strong analytical and problem-solving abilities. Experience using ticketing systems, monitoring tools, and Microsoft Office applications. ...