CustomerServiceAdvisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness, or Nairn Hours: 25hrs per week, Monday to Friday, from 8am - 1pm or 9am - 2pm Manpower has a fantastic opportunity for the right candidate to become a CustomerServiceAdvisor, working with our client, Capgemini. As a … CustomerServiceAdvisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients. What you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the appropriate call logging software Assign calls to relevant support … of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in CustomerService would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring Effective communication skills, both verbally More ❯
Inverness, Inverness-Shire, Scotland, United Kingdom
Manpower
CustomerServiceAdvisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness, or Nairn Hours: 25hrs per week, Monday to Friday, from 8am - 1pm or 9am - 2pm Manpower has a fantastic opportunity for the right candidate to become a CustomerServiceAdvisor, working with our client, Capgemini. As a … CustomerServiceAdvisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients. What you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the appropriate call logging software Assign calls to relevant support … of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in CustomerService would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring Effective communication skills, both verbally More ❯
CustomerServiceAdvisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness, or Nairn Hours: 25hrs per week, Monday to Friday, from 8am - 1pm or 9am - 2pm Manpower has a fantastic opportunity for the right candidate to become a CustomerServiceAdvisor, working with our client, Capgemini. As a … CustomerServiceAdvisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients. What you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the appropriate call logging software Assign calls to relevant support … of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in CustomerService would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring Effective communication skills, both verbally More ❯
CustomerServiceAdvisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness, or Nairn Hours: 25hrs per week, Monday to Friday, from 8am - 1pm or 9am - 2pm Manpower has a fantastic opportunity for the right candidate to become a CustomerServiceAdvisor, working with our client, Capgemini. As a … CustomerServiceAdvisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients. What you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the appropriate call logging software Assign calls to relevant support … of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in CustomerService would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring Effective communication skills, both verbally More ❯
