Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set … are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. … team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a More ❯
Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step … What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers• Accurately record notes and details in the system, progressing cases as required• Create clear service reports when resolving issues over the phone• Proactively monitor remote access reports to spot potential faults• Use remote access software to log into customer equipment and troubleshoot• Work closely … attendance when necessary• Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based)• Passionate about delivering outstanding customerservice• Excellent telephone manner and strong communication skills• Confident using IT systems; Salesforce and Excel knowledge helpful but not essential• Tech-savvy and confident with fault-finding on More ❯
Hillingdon, Greater London, Uxbridge, United Kingdom
Uxbridge Employment Agency
Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step … What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers • Accurately record notes and details in the system, progressing cases as required • Create clear service reports when resolving issues over the phone • Proactively monitor remote access reports to spot potential faults • Use remote access software to log into customer equipment and troubleshoot • Work closely … attendance when necessary • Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based) • Passionate about delivering outstanding customerservice • Excellent telephone manner and strong communication skills • Confident using IT systems; Salesforce and Excel knowledge helpful but not essential • Tech-savvy and confident with fault-finding on More ❯
the best. Flexibility, resilience and the ability to influence and build relationships with key stakeholders. Demonstrating strong ethical standards with openness and honest. Commitment to the provision of excellent customerservice, passionate, committed and enthusiastic in all that you do. A self-starter with a can-do attitude and a desire to pick up new challenges. Dedicated to … package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
Proactive Appointments
Digital Product Analyst Our client is looking for a Digital Product Analyst to deliver large scale projects and ensure the delivery of a robust, efficient and user-friendly service to our customers across the organisation. You will contribute to the application roadmap and backlog, delivering high quality, documented requirements to ensure timely delivery of agreed workloads through well planned More ❯