Client Support Specialist
- Hiring Organisation
- Parkside Office Professional
- Location
- West Drayton, Middlesex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
contribute to the overall success of the company. Responsibilities (This list is not exhaustive and may be expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer … managers, technical support, and finance teams to ensure smooth renewal processes. Provide feedback to marketing and sales teams on customer needs and market trends. Data Management & Reporting: Maintain accurate records of contract statuses in CRM systems (NetSuite). Generate reports on renewal rates, revenue growth, and customer feedback. ...