CargoWise Support Operator
- Hiring Organisation
- Heathrow Personnel
- Location
- Heathrow, Hounslow, Middlesex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £33,000 - £35,000 per annum
issues to second-line or external support when required Assist with CargoWise projects, including system upgrades, integrations, and implementations Support testing processes, including UAT and post-implementation reviews Maintain system documentation and user guides Provide support across Microsoft Office applications such as Outlook, Excel, Word, and Teams Offer … troubleshooting connectivity issues Liaise with external IT suppliers, including coordination and procurement tasks Monitor system performance and identify opportunities for improvement or automation Provide user training and guidance to enhance system usage Personal Attributes Strong attention to detail with a logical approach to problem-solving Clear communication skills, able ...