IT Support Analyst-Full Time Onsite-Inside IR35
- Hiring Organisation
- Reed
- Location
- Hitchin, Hertfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £200.00 per day
with minimal training and supervision. The Role Working within a small, busy support function, you will be responsible for resolving IT issues through the service desk, supporting users across the business, and assisting with escalated incidents. Key responsibilities will include: Providing 1st and 2nd line technical support Managing … ticketing system Supporting escalated technical issues Delivering support via phone, email and desk-side assistance Carrying out routine IT administration tasks Maintaining excellent customer service standards Supporting the wider IT team during a busy operational period Assisting with Microsoft 365 and Windows-based technologies Technical Environment Microsoft ...